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IOQ Terms of Use

Last updated: 19 March 2026

1. Agreement

By creating an IOQ account, accessing the app, or using any IOQ features, you agree to these Terms of Use. If you do not agree, do not use IOQ.

When these Terms are updated, IOQ may require you to review and accept the latest version before continuing to use the platform.

Your acceptance applies to your account and to each enabled IOQ feature, module, workflow, or integration you choose to access or use, including any related actions, records, approvals, uploads, communications, payments, exports, AI-assisted flows, and real-world coordination that happen through the platform.

If IOQ introduces a new feature, or materially changes how an existing feature works, your continued use of that feature is also subject to these Terms and any in-product disclosures, notices, or feature-specific conditions shown at the time of use. Where required by law or product policy, IOQ may ask you to provide fresh consent before you continue.

2. What IOQ is (and is not)

IOQ is a platform that helps users connect and coordinate meetups and interactions. IOQ may include features such as chat, meet-up planning, location-related features, business listings/marketplace-style posts, and safety-related tooling.

IOQ is not:

  • a law enforcement service,
  • an emergency response provider,
  • a guaranteed safety solution,
  • a payment processor for external transactions between users.

3. Eligibility

You must be legally able to form a contract where you live. If you use IOQ on behalf of a business or organization, you confirm you have authority to bind that entity.

4. Account responsibilities

You agree to:

  • provide accurate information and keep it updated,
  • protect your login credentials,
  • immediately notify IOQ if you suspect unauthorized access.

To protect account security and reduce abuse, IOQ may enforce active device/session limits. Where enabled, your account can be limited to a maximum number of concurrently active devices (for example, two).

If you attempt to sign in from an additional device after the active-device limit is reached, IOQ may require explicit confirmation before continuing and may sign out/revoke the oldest active device session.

You are responsible for activity under your account unless prohibited by law.

5. Acceptable use

You may not use IOQ to:

  • break the law or encourage others to do so,
  • harass, threaten, stalk, dox, extort, or defraud anyone,
  • post illegal content or content that violates others’ rights,
  • attempt to hack, disrupt, scrape, reverse engineer, or overload the service,
  • impersonate others or misrepresent affiliations,
  • use IOQ data, exports, listings, profile details, maps, or feature outputs to build competing datasets, surveillance workflows, or unauthorized lead lists,
  • submit false place, business, staffing, attendance, billing, payout, or identity information.

IOQ can remove content or restrict accounts that violate these rules.

6. User content

You may be able to post content (text, images, listings, messages, etc.). You keep ownership of your content, but you grant IOQ a worldwide, non-exclusive license to host, store, reproduce, display, and distribute it only as needed to operate and improve the service.

You confirm you have the rights to the content you post and that it doesn’t violate anyone else’s rights.

6A. Feature-level consent and responsibility

By using a feature, you confirm that you intend to use that feature for its proper purpose and that you accept the rules, risks, and responsibilities attached to that feature under these Terms.

  • Account, login, profile, and security flows: you consent to authentication, session management, and account-protection controls.
  • Events, communities, networking, waves, profile access, and meetup coordination: you accept that these are user-directed social and operational tools and that offline outcomes remain your responsibility.
  • Place discovery, favorites, itineraries, sharing, and collaboration: you accept that these are planning and recommendation tools only and may depend on third-party data and user decisions.
  • Business profiles, promotions, staffing, activation, polls, showcase media, outfit reviews, and report exports: you accept responsibility for submitted content, audience targeting, contact settings, and any claims or assets you publish or distribute.
  • Subscriptions, billing, quotas, referral tools, credits, and upgrade flows: you accept the applicable commercial, usage, and anti-abuse rules then in effect.
  • Google-linked, AI-assisted, voice, mapping, messaging, payment, and other third-party dependent features: you accept that such features may be affected by provider limits, policy changes, outages, accuracy issues, or revocation of access.

If you do not intend to accept the rules for a feature, you must not use that feature.

7. Meetups, real-world interactions, and safety

Real-world interactions carry risk. You agree:

  • you are responsible for your decisions and conduct offline,
  • you will use good judgment and take reasonable safety precautions,
  • IOQ does not guarantee the identity, intentions, or behavior of other users,
  • any safety features are assistive tools and may fail (network issues, device limits, incorrect data, etc.).

IOQ (I Own Quarters / IOQS) is a facilitation and exposure platform only. Once users approve each other, exchange details, or agree to meet, all participation, communication, movement, and outcomes are at users’ own risk and responsibility.

To the fullest extent permitted by law, IOQ is not responsible for incidents, losses, disputes, injuries, damages, misconduct, or criminal acts arising from user-arranged interactions, whether those interactions originated through waves, profile access approvals, networking requests, itinerary sharing, or any related feature.

8. Networking request tools (if enabled)

IOQ may provide networking request flows (for example Network Radar) that include typed or voice intent, location/radius setup, in-person venue suggestions, virtual session setup, activation/staffing requests, and assist or errand-style local help requests.

  • you are responsible for the accuracy and legality of information you submit in networking requests,
  • you control whether social profile links are visible before approval,
  • for activation/hosting style requests, capacity and slot limits can affect whether a request stays open or closes,
  • for assist/errand requests, you are responsible for lawful item/task instructions, accurate location details, and clearly stating any budget, urgency, store/source, transport, or purchase requirements,
  • assist/errand workflows are connection and coordination tools only and do not make IOQ the buyer, seller, courier, employer, merchant of record, or fulfillment guarantor,
  • you may not use assist/errand requests for illegal, restricted, unsafe, or age-limited goods, or for any task that would reasonably create elevated legal or personal safety risk,
  • manual close actions may require a reason so request lifecycle states remain auditable,
  • group session links are generated for sharing at your direction and should only be shared with people you trust,
  • venue suggestions and distance indicators are assistive and may be inaccurate due to provider/device/location constraints.

Where community events are linked to staffing or activation needs, IOQ may connect community event records with networking activation requests, applicant interest flows, approvals, dispatch status, and related engagement records so the workflow remains traceable across modules.

For staffing/outfit review workflows, hosts may request outfit images, review them, react to them, and applicants may upload or caption those images inside the product. These actions are workflow signals only and do not constitute endorsement, certification, or guarantee of suitability.

For assist/errand requests, any item purchase, reimbursement, delivery, handoff, collection, or task completion arrangement is strictly between users unless IOQ explicitly states otherwise in-product.

8A. Profile access, waves, and connection approval

IOQ may require approval before profile details are visible between users. Where this flow is enabled:

  • waves and access requests are intent signals, not guaranteed rights to contact or profile visibility,
  • access can be approved, rejected, revoked, or remain pending based on user actions and current product rules,
  • you are responsible for any contact you choose to initiate after access is granted,
  • approval by another user does not mean IOQ has verified safety, suitability, legal compliance, or trustworthiness of that person.

8B. Itinerary planning, favorites, and collaboration prompts (if enabled)

IOQ may provide itinerary-planning flows connected to nearby places, favorites, and planning prompts.

  • saved itinerary items and favorites are assistive planning tools and do not guarantee venue availability, pricing, or attendance outcomes,
  • planning prompts, stage suggestions (for example morning/lunch/evening), and reminder-style nudges are engagement features only and do not create obligations between users,
  • shared itinerary links allow collaboration subject to current capacity, access, and product rules,
  • collaborators may review a shared itinerary and clone it into their own itinerary space where that feature is available,
  • you are responsible for any itinerary content you save, share, or act on, including compliance with local laws and third-party venue policies.

8C. Referral and invite links (if enabled)

IOQ may issue referral or invite codes/links tied to your account.

  • referral incentives, credits, or eligibility conditions are controlled by current in-product rules and can change for future periods,
  • you may not misuse referral systems (including self-referral abuse, fake accounts, or deceptive sharing),
  • IOQ may suspend, revoke, or adjust referral benefits where abuse, fraud, or policy violations are detected.

9. Voice and AI-assisted networking/promoter features (if enabled)

IOQ may provide voice recording/transcription and AI-assisted text enhancement or personalization for networking intent and promoter workflows. Outputs are assistive only and are not legal, compliance, or professional advice.

You are responsible for reviewing and approving final submitted content. IOQ may apply usage limits and quotas to maintain product fairness and system stability.

Where AI analysis or transcription credits are shown in-product, credit deduction rules are controlled by current product logic and may require successful completion before usage is consumed.

10. Emergency features (if enabled)

If IOQ provides “emergency buttons,” calling features, or sharing location:

  • availability may vary by device, country, carrier, and permissions,
  • you are responsible for keeping your device settings/permissions enabled if you want to use them,
  • IOQ is not responsible for delays or failures in contacting emergency services or contacts.

11. Marketplace / business posts (if enabled)

If IOQ allows business promotions or user-to-user listings:

  • IOQ is a connector platform only unless explicitly stated otherwise,
  • IOQ is not a party to external transactions and is not responsible for disputes, refunds, or delivery,
  • you are responsible for accuracy, legality, and truthfulness of promotions, pricing statements, and product/service claims,
  • you control ad contact channels (e.g., WhatsApp/call) and are responsible for consent and lawful use of contact information,
  • you are responsible for complying with consumer laws, advertising rules, and tax obligations where applicable.

Promotion creation may be tier-based and can include monthly publish limits, analysis/transcription credit limits, and media input constraints (including number of images, audio length, per-file size, and request-size ceilings).

Uploads that exceed configured limits (for example file size, request size, unsupported format, or processing timeouts) may be rejected and may not proceed to analysis or publish flows.

Business linking in IOQ may be offered as Linked (Unverified). This means the user asserts association with a place, but IOQ does not represent ownership authority to third parties unless and until official verification is completed.

IOQ may block any Google write-back action (for example profile edits, posting, or external business management operations) until official verification requirements are met.

12. Paid plans, billing, and quotas (if applicable)

IOQ may, from time to time, grant temporary promotional or preload access to features that are ordinarily associated with paid plans. Where this happens, feature visibility markers, upgrade prompts, labels, or plan references may still appear in-product for signaling or future billing context, even if enforcement is temporarily relaxed.

Temporary promotional access does not guarantee permanent free use of those features, and IOQ may restore, adjust, or reapply plan-based enforcement for future periods.

If IOQ offers paid plans:

  • prices and billing terms will be shown before purchase,
  • plans may include quota-based limits and fixed billing periods,
  • downgrades or plan changes may apply on the next renewal unless stated otherwise in-product,
  • fees are non-refundable except where required by law,
  • IOQ can change pricing with notice for future billing periods.

Free plans may include limited monthly promotional posts and fixed monthly analysis credits. Upgraded plans may increase those allowances according to the active tier configuration shown in-product at the time of use.

Additional quota controls may apply to other actions (for example place search, saves/favorites, networking actions, or similar feature counters) and can be enforced with in-app upgrade prompts when limits are reached.

For recurring billing where supported, provider server notifications (for example payment notification events) are the authoritative source for subscription state transitions. Redirect/return pages are informational UX only and do not by themselves grant paid access.

Where itinerary collaboration/planning limits are enabled for free tiers, IOQ may allow view/share-only access after free creation credits are exhausted until an eligible paid plan is activated.

12A. Report exports and branding packs (if enabled)

IOQ may provide report export tools (for example PDF exports) for Explorer and Promoter accounts. Exported reports are generated from available in-product data and are provided for operational reference only.

  • you are responsible for reviewing exported content before sharing externally,
  • if you enable branded exports, you confirm you have rights to logos, names, color palettes, and contact details you submit,
  • IOQ may persist your selected branding and active business context to streamline future exports,
  • placeholder export formats marked “coming soon” are non-operational until officially enabled in-product.

13. Third-party services

Some features may rely on third-party services (for example maps, place suggestions, social link destinations, payment gateways, AI providers, virtual meeting links, and app-security/session tooling). IOQ is not responsible for outages, policy changes, or actions of third-party services.

Share links and deep links (for example WhatsApp, map/navigation actions, call actions, or external profile links) are executed by third-party apps and may render differently by client/device.

Where you connect an external account, grant permissions, or trigger a third-party dependent action, you authorize IOQ to send and receive the minimum necessary data needed to operate that feature, subject to these Terms and the Privacy Policy.

Third-party providers may independently apply their own eligibility rules, quotas, geographic restrictions, moderation controls, pricing, account holds, or API limitations. IOQ may suspend, limit, or remove a dependent feature if required by provider terms, technical constraints, abuse-prevention controls, or legal obligations.

14. Intellectual property

IOQ’s software, branding, designs, and other IP are owned by IOQ or its licensors. You may not copy, modify, distribute, or create derivative works except as allowed by law or written permission.

15. Service availability and changes

IOQ may change, suspend, or discontinue features at any time. We try to keep IOQ available, but uptime is not guaranteed.

Features may be added, removed, gated, tested, renamed, rate-limited, or made available only to selected accounts, territories, business contexts, or tiers. Screens, flows, labels, and prompts visible in the product do not by themselves guarantee that a feature is active, available, or included in your current entitlement.

16. Termination

You may stop using IOQ at any time. IOQ may suspend or terminate accounts for violations, security reasons, legal compliance, or risk management.

IOQ may also pause or restrict specific modules, integrations, exports, business actions, or billing-linked features without terminating the full account where narrower action is reasonably necessary for safety, fraud prevention, provider compliance, payment risk, or operational integrity.

17. Disclaimers

IOQ is provided “as is” and “as available.” To the fullest extent allowed by law, IOQ disclaims warranties of merchantability, fitness for purpose, and non-infringement.

18. Limitation of liability

To the fullest extent allowed by law, IOQ is not liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits/data, arising from your use of IOQ.

Where liability cannot be excluded, it is limited to the minimum allowed by law.

19. Governing law

These Terms are governed by the laws of the Republic of South Africa, unless mandatory local law says otherwise.

20. Contact

Support: office@ioqs.co.za.

I Own Quarters (IOQs), entertainment division of Reify Maxim Group (registration number 2025/223053/07).

Registered office: 2 Roos Street, Aquila Estate, Witkoppen Fourways, Johannesburg, Gauteng, 2068.

Parent company: Reify Maxim Group (Pty) Ltd.

Company reference page: IOQs / Reify Maxim.